Processing Time:
Orders are processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.
Shipping Methods:
We provide various shipping options to meet your needs. Carriers may include EMS, UPS, FedEx, DHL, and local postal services.
Shipping Rates:
Shipping rates are based on weight, dimensions, destination, and selected shipping method. Rates will be displayed at checkout before you complete your order.
Delivery Time:
Delivery times vary based on the chosen shipping method and destination. Generally, international orders are delivered within approximately two weeks.
International Shipping:
We ship to most countries worldwide. Customs and import duties may apply and are the customer’s responsibility. Please consult your local customs office for more details.
Order Tracking:
After your order is shipped, you will receive a confirmation email with tracking information. Use this information to monitor the status of your delivery.
Shipping Address:
Customers must provide accurate shipping information. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
Shipping Restrictions:
Certain items may have shipping restrictions due to size, weight, or regulations. We reserve the right to cancel orders for restricted items or destinations.
Delivery Issues:
If you encounter delivery problems or delays, please contact our customer service team. We will work with our shipping partners to resolve any issues and ensure a satisfactory delivery experience.
Shipping Policy Changes:
We reserve the right to update or modify our shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.